At your first visit please give yourself an extra 15 minutes on top of your service time. This will allow for you to fill out your Client Profile and for your initial consultation.
Please give respect to Smile Lines and the potential customer who could have your appointment; if you need to cancel/reschedule your appointment, 24 hours notice is required. Cancellations less than 24 hours notice may be subject to service fees.
If you run more than 15 min late for your appointment, you run the risk of either not receiving your service or only part of it due to the shortened scheduled time.
Please refrain from using your cell phone while you are receiving your treatments for the reason of relaxation and efficiency of needing your hands and attention during the service. While you are getting pedicures, this can be flexible, however, I prefer you relax and enjoy.
This is a time for you. Please also consider the time frame they must be able to sit quietly and not interrupt your service.
Nail Enhancement Removal
Although this is not a policy it's a STRONG recommendation that if at any time, you do not wish to continue with your nail enhancements (whether they are done here or elsewhere), please come in for your removal. I will professionally and properly remove the product so there is NO DAMAGE to your natural nail. If you pick them off yourself, you will damage your nails and I'm sure you wouldn't want that.